Welcome to Nuvitalix! Below, you will find answers to our most frequently asked questions about shipping, including detailed information about order tracking, shipping rates, and delivery times. If you have additional questions, please don’t hesitate to contact our support team.
WHERE IS MY ORDER?
Once your order has been placed and processed by our Fulfillment Team, you will receive an Order Confirmation Email. This email will contain all the details of your order, including:
·Order number
·Shipping and billing addresses
·An itemized list of all products and quantities ordered
When your order has been shipped from our fulfillment center, you will receive a Shipping Confirmation Email. If you selected a tracked shipping method, this email will include your tracking information and instructions on how to monitor your shipment’s progress.
Key Points to Remember:
Orders are typically fulfilled on the same day or the next business day after being placed.
If you’re unsure which shipping method you selected, you can find this information in your Order Confirmation Email.
Processing and Shipping Timelines:
Orders Placed Sunday–Thursday: Shipped the following business day.
Orders Placed Friday–Saturday: Shipped on the following Monday.
Standard Shipping Guidelines:
Domestic Standard Shipping: 3-4 business days
International Standard Shipping: 14-21 business days
Note for International Customers: If you choose Standard International Shipping (default option), please be aware that this method is non-tracked and non-prioritized. By proceeding with this shipping method, you acknowledge and accept these limitations.
HOW ARE SHIPPING RATES DETERMINED?
Shipping rates depend on the shipping method chosen at checkout and the total weight of your order. To calculate the exact shipping cost, follow these steps:
Add the desired products to your shopping cart.
Go to your shopping cart (accessible in the top-right corner of the website) and select “Check Out.”
Enter your email address and shipping details.
View the available shipping options and associated costs on the next page.
Typical Shipping Methods:
For a general guide on shipping times, refer to the options below. Please note that shipping times are estimates, and Nuvitalix cannot guarantee specific delivery dates.
Domestic Shipping: 3-4 business days
International Shipping (United Kingdom, Australia, Canada): 14-21 business days
ADDITIONAL INFORMATION
If you have any issues with your order or shipping, please contact our support team at:
Nuvitalix Support Team Email: nuvitalixnutrition@gmail.com Phone: +1 917 528 4745 Address: 134 Nassau Blvd Suite 450, West Hempstead, NY. 11552
Thank you for choosing Nuvitalix. We’re committed to delivering high-quality supplements and a seamless customer experience!
